Last updated: August 27, 2025
Domestic Shipping (United States)Standard
- Processing time: Orders are processed within 2–3 business days after purchase.
- Delivery time: Standard shipping typically arrives within 5–7 business days after processing.
- Carriers: USPS, UPS, or FedEx (chosen by destination and order size).
- Tracking: A tracking number will be emailed once your order ships.
International Shipping (Jamaica & Other Countries)Global
We proudly ship worldwide, including the Caribbean (e.g., Jamaica), Canada, the UK, and other select countries.
- Processing time: Same as domestic (2–3 business days).
- Typical delivery windows (estimate):
- USPS First Class International: 2–4 weeks (budget, limited reliability)
- USPS Priority Mail International: 6–10 business days
- DHL / FedEx / UPS Express: 3–5 business days (premium, fully trackable)
- Rates: Calculated at checkout by weight and destination, or flat-rate when available.
| Region | Service | Example Rate | Free Shipping Threshold |
|---|---|---|---|
| Jamaica (JM) | DHL Express / USPS Priority | $25 USD+ | $150 USD+ |
| Caribbean (Select) | FedEx Intl. Economy | $28–$45 USD | $175 USD+ |
| Canada / UK | UPS / DHL / Postal | $18–$35 USD | $150 USD+ |
| New Zealand | UPS / DHL / Postal | $18–$35 USD | $150 USD+ |
| Australia | UPS / DHL / Postal | $18–$35 USD | $150 USD+ |
Note: The table above is an example. Actual rates and thresholds are displayed during checkout.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or brokerage fees once the shipment reaches your country.
- These charges are not included in our prices or shipping fees.
- The recipient is responsible for paying these charges at delivery (DDU – Delivery Duties Unpaid).
- BMerciful is not responsible for delays caused by customs clearance.
International Returns
- International returns are accepted within 30 days of delivery.
- Customers are responsible for return shipping costs.
- We recommend using a trackable service for all international returns.
- Original shipping costs are non-refundable.
Order Issues (Lost/Delayed/Damaged)
If your order is lost, delayed, or arrives damaged, please contact us with your order number and details. We’ll work with the carrier to resolve it.
Support: bmerciful16@gmail.com
Quick FAQs
- Do you ship to Jamaica? Yes. We recommend DHL Express or USPS Priority for reliability.
- Who pays duties/taxes? The recipient (you’ll be notified by your local customs or carrier).
- Can I return an international order? Yes, within 30 days. Return shipping is customer-paid.
- How do I track my order? A tracking link is emailed once your shipment leaves our facility.